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Best Car Insurance Companies Of February 2023

Car insurance is more than just a legal requirement in many countries; it is a crucial financial safeguard that protects you, your vehicle, and others on the road. From fender benders to major collisions, accidents can happen unexpectedly and may lead to significant expenses. Having the right car insurance coverage can provide peace of mind and ensure you are financially prepared for any unforeseen circumstances on the road.

Legal Requirement and Financial Protection
In numerous countries, having car insurance is mandatory for all drivers. This requirement is put in place to protect everyone on the road from potential financial losses resulting from accidents. With the rising cost of medical care, vehicle repairs, and property damage, car insurance helps cover these expenses so that you're not left with a hefty bill to pay out of pocket.

Coverage Options to Suit Your Needs
Car insurance policies offer various coverage options tailored to meet the diverse needs of drivers. From basic liability insurance that covers damages to others in an accident you cause, to comprehensive coverage that protects your vehicle from non-collision incidents like theft, vandalism, or natural disasters - you can choose the level of protection that suits your requirements and budget.

Safeguarding Your Investment
For most people, a car is a significant investment. Car insurance helps safeguard this investment by providing financial assistance for repairs or replacements in case of damage or theft. Without insurance, you may find yourself burdened with expenses that could take a considerable toll on your finances.

Protection Against Uninsured Drivers
Despite insurance requirements, some drivers may choose to disregard the law and drive without insurance. If you're involved in an accident with an uninsured or underinsured driver, having the right insurance coverage can ensure that you are still protected and won't be left bearing the expenses due to someone else's negligence.

Medical Coverage and Personal Injury Protection
In addition to covering property damage, many car insurance policies also offer medical coverage and personal injury protection. These provisions help cover medical expenses for you and your passengers in case of injuries sustained in an accident. Having access to proper medical care without worrying about the cost can significantly aid in the recovery process.

Peace of Mind and Reduced Stress
Driving without insurance can lead to constant stress and worry. Knowing that you have comprehensive car insurance allows you to drive with confidence, knowing that you are financially protected in the event of an accident. This peace of mind can positively impact your overall driving experience.

We evaluated auto insurers to find the best car insurance companies based on average rates for a variety of drivers, coverage features available, levels of complaints and their collision claims process. Satisfaction with car insurance companies is high right now, according to a recent Forbes Advisor survey. But many car owners still think about switching.


Not all car insurance companies are created equal. We surveyed more than 10,000 drivers to learn more about their car insurance experience, focusing on key areas like customer service, claims handling, and customer loyalty. Using that data, we rated the best car insurance companies of 2023 to help you find the best one.

Key points

  • USAA is No. 1 in our rating and also has the lowest average rates in our study. Its products are only available to the U.S. military community.
  • Geico, the company at No. 5 in our rating, has the next lowest annual premiums, on average, among companies we reviewed.
  • State Farm, the insurer rated No. 2 overall, has the third lowest average rates in our ranking of the 10 best car insurance companies.

What Is the Best Car Insurance Company?



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According to our data, the best car insurance company is USAA, but its insurance products are only available to members of the military community. If that doesn’t apply to you, the next best option is State Farm, which holds the No. 2 spot in our analysis.
To determine the best car insurance companies, we analyzed rates data as well as feedback from policyholders, with specific attention to customer service, claims handling, customer loyalty, and policy renewal. We also asked survey participants how likely they were to recommend their existing insurer to a driver shopping for a new policy.
If you’re looking for auto insurance, this list can help you compare insurers based on the factors that matter most to you. Though USAA and State Farm lead the pack, you may find a better fit with one of the other eight companies in our rating. As such, it’s a good idea to compare several insurers and their rates before you purchase or renew your policy.

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Top Rated Car Insurance Companies

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American Family – Best for Low Level of Complaints

  • Auto-Owners – Best Cost for Drivers Who Have Caused an Accident
  • Nationwide – Good for Usage-based or Mileage-based Insurance
  • USAA – Best for Military Members & Veterans
  • Geico – Best Overall Car Insurance Rates
  • Travelers – Best Price for Gap Insurance
  • Westfield – Best Family Discounts
  • Erie – Best Grade from Collision Repair Professionals
  • Progressive – Best Price for Drivers With a DUI
  • State Farm – Best Renewal Discount


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    Best Carriers Ranked

    Rank Company Customer Satisfaction Rating (out of 5)
    1st USAA 4.6
    2nd State Farm 4.4
    3rd GEICO 4.4
    4th Allstate 4.4
    5th Kemper 4.4
    6th Progressive 4.3
    7th Erie 4.3
    8th American Family 4.3
    9th Auto Club (AAA) 4.3
    10th Nationwide 4.3
    11th Auto-Owners 4.2
    12th Farmers 4.2
    13th Travelers 4.2
    14th Liberty Mutual 4.2
    15th National General 4.1

    Customer service satisfaction

    Rank Company Customer Satisfaction Rating (out of 5)
    1st USAA 4.6
    2nd State Farm 4.5
    3rd Allstate 4.4
    4th GEICO 4.4
    5th Progressive 4.4

    Other Ratings

    CAR INSURANCE COMPANY REVIEWS

    Insurance company Claims satisfaction Customer service Financial strength NAIC complaint index
    USAA Excellent Above average Superior Excellent
    GEICO Average Above average Superior Average
    Erie Excellent Above average Superior Very good
    Auto-Owners Average Above average Superior Excellent
    The Hartford Excellent Below average Excellent Excellent
    NJM Not rated Above average Superior Excellent
    Cincinnati Not rated Above average Superior Above average
    Amica Excellent Excellent Superior Poor
    Allstate Average Below average Excellent Excellent
    AIG Not rated Below average Excellent Above average
    Metromile Not rated Not rated Not rated Below average
    Progressive Below average Below average Superior Excellent
    Plymouth Rock Not rated Below average Excellent Above average
    Travelers Average Below average Superior Above average
    Bunker Hill Not rated Not rated Excellent Above average
    Chubb Not rated Average Superior Excellent
    Noblr Not rated Not rated Not rated Above average
    PURE  Not rated Not rated Excellent Above average
    State Farm Above average Above average Superior Excellent
    American Family Above average Excellent Excellent Average
    Farmers Excellent Below average Excellent Below average
    Nationwide Average Below average Superior Average
    Allied Not rated Not rated Superior Above average
    MAPFRE Not rated Not rated Superior Average
    21st Century Not rated Not rated Excellent Below average
    Elephant Not rated Not rated Excellent Below average
    MetLife Not rated Below average Superior Below average
    Mercury Not rated Below average Superior Above average
    Liberty Mutual Average Below average Superior Average
    Safeco Average Below average Excellent Below average
    Kemper Poor Not rated Excellent Below average
    The General Not rated Not rated Excellent Below average
    Esurance Not rated Below average Superior Below average
    AAA Below average Below average Superior Average
    Foremost Not rated Not rated Excellent Below average
    Infinity Not rated Not rated Excellent Below average
    Safe Auto Not rated Not rated Good Below average
    Commonwealth Casualty Not rated Not rated Not rated Above average
    California Casualty Not rated Not rated Good Below average
    Hallmark Not rated Not rated Excellent Average
    Root Not rated Not rated Not rated Below average
    Direct Auto Not rated Not rated Excellent Poor
    Stonegate Not rated Not rated Not rated Above average
    AssuranceAmerica Not rated Not rated Not rated Poor
    Aspire General Not rated Not rated Good Below average
    Founders Not rated Not rated Excellent Poor
    Good2Go Not rated Not rated Not rated Poor
    Falcon Not rated Not rated Not rated Poor

    FAQs Question And Answer

    Q1. What is car insurance, and why do I need it?
    A: Car insurance is a contract between you and an insurance company that provides financial protection in case of an accident, theft, or other damages to your vehicle. It is a legal requirement in many countries to have car insurance to drive legally on public roads. Having car insurance ensures that you are financially protected from potential expenses resulting from accidents and other unforeseen incidents on the road.

    Q2. What types of car insurance coverage are available?
    A: There are several types of car insurance coverage options to choose from:

    A) Liability Coverage: This covers damages and injuries you may cause to others in an accident you are at fault for.

    B) Collision Coverage: This covers the cost of repairing or replacing your vehicle in case of an accident, regardless of fault.

    C) Comprehensive Coverage: This covers damages to your vehicle from non-collision incidents like theft, vandalism, fire, or natural disasters.

    D) Uninsured/Underinsured Motorist Coverage: This protects you if you are involved in an accident with a driver who has little or no insurance.

    E) Medical Payments Coverage/Personal Injury Protection (PIP): This covers medical expenses for you and your passengers in case of injuries from an accident.

    Q3. How is my car insurance premium determined?
    A: Car insurance premiums are determined based on several factors, including:
    Your driving history and record
    Your age, gender, and marital status
    The type of vehicle you drive
    Your location and where the car will be parked
    The coverage options you choose
    Your deductible amount
    Generally, drivers with a clean driving record and lower-risk profiles may receive lower premiums.

    Q4. Can I get car insurance with a bad driving record?
    A: Yes, even if you have a less-than-perfect driving record, you can still get car insurance. However, you may be considered a higher risk, leading to higher premium rates. Some insurance companies specialize in providing coverage to high-risk drivers, so it's essential to shop around and compare quotes to find the best option for your situation.

    Q5. Can I transfer my car insurance to a new vehicle?
    A: Yes, you can transfer your car insurance to a new vehicle. When you purchase a new car, contact your insurance provider and provide them with the necessary information about the new vehicle. They will update your policy accordingly to cover the new vehicle.

    Q6. Can I cancel my car insurance policy at any time?
    A: Yes, you can cancel your car insurance policy at any time. However, it's essential to consider the consequences and potential penalties, such as early termination fees. Additionally, driving without insurance can lead to legal repercussions, so ensure you have a new policy in place before canceling the current one.

    Q7. What should I do if I'm involved in a car accident?
    A: If you're involved in a car accident, follow these steps:
    Check for injuries and call for medical assistance if needed.
    Report the accident to the police and obtain a copy of the police report.
    Exchange contact and insurance information with the other driver(s) involved.
    Document the scene, take pictures, and gather witness information if possible.
    Notify your insurance company as soon as possible to initiate the claims process.
    Always cooperate with the authorities and provide accurate information during the claims process.

    Q8. Can I add additional drivers to my car insurance policy?
    A: Yes, most car insurance policies allow you to add additional drivers to your policy. When adding someone, consider their driving history, as it may affect your premium rates. It's essential to disclose all household members who regularly use the insured vehicle to ensure proper coverage.

    Q9. Does car insurance cover rental cars?
    A: It depends on your policy. Some car insurance policies extend coverage to rental cars, while others do not. Review your policy or contact your insurance provider to determine if rental car coverage is included. If not, you may need to purchase additional coverage from the rental car agency.

    Q10. Can I change my car insurance coverage at any time?
    A: Yes, you can change your car insurance coverage at any time. If you want to add or remove coverage options or adjust your deductible, contact your insurance provider, and they will assist you in making the necessary changes to your policy. Keep in mind that altering your coverage may affect your premium rates.

    Q11. What is a deductible, and how does it affect my car insurance?
    A: A deductible is the amount you agree to pay out of pocket before your insurance coverage kicks in to cover the rest of the expenses. For example, if you have a $500 deductible and your car sustains $2,000 in damages from an accident, you will need to pay the first $500, and your insurance will cover the remaining $1,500. Generally, higher deductibles result in lower premium rates, while lower deductibles lead to higher premiums.

    Q12. Does car insurance cover stolen personal belongings from my vehicle?
    A: In most cases, car insurance does not cover personal belongings stolen from your vehicle. However, your homeowner's or renter's insurance policy may provide coverage for stolen belongings, even if they were taken from your car. It's essential to review your policies and consult with your insurance providers to understand the extent of your coverage.

    Q13. Can I use my car insurance if someone else borrows my car and gets into an accident?
    A: Yes, your car insurance generally covers anyone you give permission to drive your vehicle. If someone borrows your car with your permission and gets into an accident, your insurance should extend coverage. However, it's essential to notify your insurance provider about the incident.

    Q14. Are there ways to lower my car insurance premiums?
    A: Yes, there are several ways to potentially lower your car insurance premiums:
    Maintain a clean driving record and avoid traffic violations.
    Bundle your car insurance with other insurance policies, like home or renter's insurance, with the same provider.
    Take advantage of discounts for safe driving, good student grades, or completing a defensive driving course.
    Choose a higher deductible if you can afford it, as it may reduce your premium rates.
    Drive a vehicle with advanced safety features and anti-theft devices.

    Q15. Is car insurance coverage the same for leased or financed vehicles?
    A: The coverage requirements for leased or financed vehicles are often more stringent than those for owned vehicles. Lease and finance agreements usually require comprehensive and collision coverage to protect the lender's investment in the vehicle. Make sure to check with your leasing or financing company to ensure you meet their insurance requirements.

    Q16. What happens if I let my car insurance lapse?
    A: Allowing your car insurance to lapse can have serious consequences. Driving without insurance is illegal in most places and may result in fines, license suspension, or vehicle impoundment. Additionally, if you have a lapse in coverage and then reinstate your insurance, you may be considered a higher risk, leading to higher premium rates.

    Q17. Does car insurance cover natural disasters like floods or earthquakes?
    A: Comprehensive car insurance typically covers damages resulting from natural disasters, such as floods, earthquakes, hurricanes, or hailstorms. However, it's essential to review your policy to confirm if these specific events are covered.

    Q18. Can I transfer my car insurance to a different insurance company?
    A: Yes, you can switch car insurance providers at any time. Before making the switch, compare quotes from different companies to ensure you get the best coverage and rates. When you find a new policy that suits your needs, notify your current insurer and follow their guidelines for canceling your existing policy.

    Q19. What should I do if my car is totaled in an accident?
    A: If your car is deemed a total loss after an accident, your insurance company will offer you a settlement based on the actual cash value of your vehicle. This value considers factors such as age, condition, and mileage. If you believe the offered settlement is too low, you can negotiate with your insurance company or provide evidence of your car's higher value.

    Q20. Does my car insurance cover me if I drive out of state or in a different country?
    A: Most car insurance policies provide coverage that extends to driving within the United States and often includes limited coverage in Canada. However, coverage may vary, so it's essential to check with your insurance provider before traveling internationally or to specific regions to understand the extent of your coverage.



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